Just ask a question or enter in keywords on the form on the left and we'll try to answer your questions. The answers you see below are only a few that we have answers for.
1. What is Postlets?
Postlets is a real estate classified listing creation and distribution platform. What that means is that you create a property listing just once, and we'll help you distribute it to many of the leading classifieds sites, search, and social media sites. We'll also host a dedicated landing page on our site and give you additional tools such as widgets and a personal Gallery to help you gain even more exposure.
2. How much does it cost?
Postlets' basic service is free. You can create as many listings as you like and use all of the distribution tools. We also have our premium listing product, Postlets PRO, that gives you an enhanced showcase website. It's just ten dollars for a single PRO upgrade, and we also have discount pricing if you purchase more.
3. Is Postlets affiliated with craigslist or any of the other listed sites?
No. Postlets is in no way affiliated with craigslist or the other classifieds aggregators where our listings appear. This also means we do not have any visibility or interface into their respective systems.
4. How do I sign up?
Go to the signup page, provide your email address and choose a username and password. We'll send you a confirmation email with a link you'll need to follow in order to activate your account. To help ensure you get the email you can add firstname.lastname@example.org to your address book.
5. How do I activate my account?
After you sign up, you'll immediately receive an email asking you to confirm your registration. Click on the link in the email (or copy and paste it into your browser address bar) to activate your account and get started.
6. I forgot my username and/or password. What can I do?
If you forgot either your username or password, go to the login assistance page. After providing the email address you signed up with, you'll be emailed your username along with a temporary password for accessing your account. After you log in, you can then change your password by clicking on the My Account link at the top of page and editing your contact info.
If you don't receive an email from us within a couple of minutes, please check your "bulk" or "spam" email folders. Sometimes email filters incorrectly tag our valid emails as spam. If you cannot find your password email in those folders, it's possible your mail server blocked it before it was even delivered to your personal email inbox. In that case, please contact us.
7. What is Gallery?
Gallery is a custom-branded webpage to showcase all of your listings. You'll be able to customize it with a company logo, a personalized URL and an About Me page where you can describe your services and upload a personal photo. It also includes a map that displays the location of your mappable listings.
8. How do I create a Gallery?
Simply create two or more postlets in any category and you'll be prompted with the option to create a Gallery on your My Postlets page. Simply click the "Create My Gallery" button at the bottom of the page.
When creating your Gallery, the Gallery URL is anything you want it to be to make your personalized URL. For example, you could choose "realtor" and your Gallery URL would be realtor.postlets.com. Note that once you create your Gallery you cannot change the Gallery URL.
9. How do I create a postlet?
To get started, first log in from the login page using the username and password you chose during the signup process (if you forgot either of these, go to the login assistance page). Then click on the "Create a New Postlet" button or the "Create" tab at the top of the page. You'll be taken to the first of six pages where you can start building your postlet.
10. What's the difference between 'draft' and 'active' modes?
A draft postlet is a postlet that is still a work in progress, while an active postlet is one that is live. You can save your postlet in draft mode if it's incomplete or if you want to stage it, such as if you are planningon adding photos later. Once it's ready to go live, simply activate it from your My Postlets page. Just select the Activate action from the Manage menu.
11. How do I activate my postlet from draft?
You can activate your postlet from your My Postlets page by selecting the Activate action from the Manage menu. All of your postlets (except for those you have deleted) will remain manageable from your My Postlets page.
12. What do I do with the HTML code?
You can use the HTML code on any site that accepts and processes HTML such as craigslist and LiveDeal. You will need to first create a post on each respective site and then copy the HTML code we provide and paste it directly into the ad description.
Please see the HTML instructions page for step-by-step instructions on manually copying/pasting into craigslist. You can always retrieve the HTML without needing to recreate your postlet by selecting the Links action from the Manage menu on your My Postlets page.
13. What is Postlets PRO?
Postlets PRO is our premium listing product that gives you a single-property website. Among other things, it uses a multi-page layout, includes 4x larger and 3x more photos, embeds a slideshow viewer, and removes all advertising. There's also an unbranded MLS-compliant version that can be used as a virtual tour. Learn more about Postlets PRO by reading the product data sheet.
14. What is Postlets MINI?
Postlets MINI is a "widget" of your listing. You can embed the code in your blog (e.g. Blogger, Wordpress) or on your own website to display a miniature version of your listing. There are three different sizes and each links back to the full-sized listing. MINIS are available for real estate for sale and for rent postlets.
You can find the code to copy and paste into your blog or website on the bottom, along with the HTML for your postlet, by selecting the Links action from the Manage menu on your My Postlets page.
15. How do I upload my photos?
After you've entered all your listing information, you'll have an opportunity to upload photos (step 4). Just browse for the files on your computer and click the upload button once you're finished.
16. Do the photos need to be a certain format and size?
Yes, we only accept files saved in the jpg format and which are smaller than 2MB (2,000KB). To find out if your photos meet the criteria, right-click (ctrl-click on Macs) on the file and select Properties. Additionally, they may not be larger than the general dimensions of 3000 x 1500 pixels.
RENTALS AUTOS backpage 1 1 ByOwnerMLS2 DotHomes Enormo FrontDoor Google Base HotPads Local.com1 Lycos1 Oodle Trulia3 Vast Zillow3 1 Syndication via Oodle
2 For sale by owner listings only
3 For sale by agent/broker listings only
18. I can't find my listing on a particular site. What can I do to find it?
Since we don't have visibility into third party systems, we cannot confirm that every listing was indexed. It can sometimes be tricky to isolate your listings, but the best way is to to search for unique identifiers (part of the listing subtitle, name, address, etc.), and don't forget to filter on attributes such as number of bedrooms or bathrooms, on the respective third party sites.
Note: If you have incomplete or inaccurate information (e.g. you don't include the property address), your listing may not be processed by our syndication partners. If your listings are also syndicated from another source, that may also interfere with syndication from postlets.com.
19. Will my postlet be automatically submitted to craigslist?
No. Craigslist prohibits "posting agents" to post on behalf of others. You will need to manually create a craigslist post and copy and paste the provided HTML code into the description box. It is the same for LiveDeal.
20. How do I create a craigslist post?
Once you've created your postlet and get to the last step (the Display and Distribution page), you will see a link labeled Post on craigslist. Clicking this link will send you directly to craigslist. You will need to enter some basic information first and then copy and paste the provided HTML into the posting description box to get your postlet onto craigslist. You will still need to go through the standard process.
Craigslist will send you an email to activate and manage your post, as usual. Hold onto this so that you can later edit/delete your post.
If your postlet is incomplete or you choose to post to craigslist later, you can always get back to the HTML page from your My Postlets page by simply selecting the Links action from the Manage menu.
Note: If you experience problems with the link, check to see if you have a pop-up blocker enabled. If so, turn it off (usually in your Google or Yahoo toolbar). If this doesn't work, you can still initiate a post by going to the craigslist site. Please see the craigslist instructions page for step-by-step instructions.
21. Why does my postlet appear different on craigslist?
Due to the restrictions on the code and content permitted on craigslist, the HTML version will display a bit differently than what you see on postlets.com including if you've upgraded to PLUS or PRO. Specifically, all full-sized photos will be displayed at the bottom (instead of thumbnails at the top).
23. How do I expire/delete/renew my postlet?
You can inactivate your postlet by selecting the Expire action from the Manage menu on your My Postlets page. Expired postlets will be archived on your My Postlets page and can be edited and/or renewed at any time.
To permanently delete your postlet, select the Delete action from the Manage menu.
To renew your postlet for an additional 30 days, select the Renew action from the Manage menu. You can renew your listing is often as you like.
Note: You will need to renew/repost your post on craigslist separately by selecting the Link action on your My Postlets page and repeating the post to craigslist procedure.
24. When will my postlet expire?
Postlet will remain active on the Postlets site for 60 days from the date it was created. Note that expiration on the Postlets site is independent of expiration of any listings you create on craigslist, backpage.com or LiveDeal. A renewed postlet will be renewed for another 30 days. Draft postlets that are activated will also stay active for 30 days.
25. How do I upgrade my postlet to PRO?
You can upgrade your postlet from your My Postlets page, as long as you have PRO credits to use. Clicking the upgrade button will present you with a confirmation screen before you confirm your upgrade. Your account will automatically be debited one PRO credit once you click the UPGRADE NOW link.
You may also upgrade your postlet to PRO immediately after you create your postlet. On the last page, the Display and Distribution page, of creeating your postlet you can upgrade to PRO by clicking the upgrade button in the top section.
26. How much does PRO cost?
A single PRO upgrade credit costs $10. You can also purchase a 5-pack for $40, a 10-pack for $70 or a 25-pack for $150. You are able to purchase credits via a secure PayPal page, which accepts both credit card and PayPal payments, accessible from your My Postlets page.