By David Fisher / The Bulletin
Paul Helikson stepped into the swirling snow on the steps of the Deschutes
County Courthouse on a Thursday morning just before Christmas and barked out the
legal singsong that brought an all-too-familiar end to a homeowner’s dreams.
Another day, another foreclosure auction.
As is usually the case, nobody raised a hand to bid on the little north Bend
house, where the owner owed the bank more than $12,000 in unpaid mortgage
payments. In fact, as is often the case, no potential bidders showed up at all.
So the house went back to the lender to join the county’s growing ranks of
bank-owned houses for sale.
Helikson, a legal process server, works with most of the trustee companies
that handle foreclosure operations in Central Oregon for the country’s major
lenders, and business has been booming. The frequency of his legally scripted
courthouse-steps auctions has gone from one every few days to about 15 a week as
the real estate market has worsened, Helikson said. Still, it’s something that
no one connected with the process enjoys.
“What’s worse than losing your house?” Helikson said. “Especially at this
time of year.”
Losing the house is not always necessary, credit counselors say, even for
people who face a temporary layoff, or a huge increase in their adjustable loan
payments.
About 40 percent of the 37,000 homeowners who worked with mortgage counselors
from the national Homeownership Preservation Foundation in the last three months
of 2007 managed to hang onto their homes, said John Snyder, a homeownership
specialist with the federally chartered NeighborWorks America program.
Still, the number of people needing help is growing.
More than 590 properties entered the earliest stages of the formal
foreclosure process last year in Deschutes County, according to records on file
in the Deschutes County Clerk’s Office, the highest number this decade and, even
in proportion to the county’s growth, the highest rate of potential defaults per
1,000 housing units since the post-9/11 recession of 2002.
For stressed homeowners, negotiating a successful path through the arcane
world of banks, defaults and debt relief can get complicated, NeighborWorks
spokesman Doug Robinson said, but the first recommended steps are relatively
simple.
“At 9 o’clock in the morning, you call your bank,” Robinson said. “At 9:15,
you call your credit counselor.”
Doing it right
Katie Magana did it right.
Her husband, a Volvo mechanic who is paid only when cars are in his shop to
work on, fell behind on the newlywed couple’s house payment late last year as
car owners postponed their routine maintenance to save cash, and his income
slid. When the bank issued a formal notice that it would foreclose — known as a
pre-foreclosure notice — she didn’t hesitate.
She got on the phone. First, to the trustee who sent the notice. Then, when
that bore little fruit, to the bank itself.
Magana found a bank official who agreed to waive any late payments if the
Maganas use their tax refund, as planned, to bring their payments current later
in the spring.
“They have a lot of people who are doing this, and it’s better for them to
keep the money coming in,” Magana said. “They really don’t want the house.”
The important point to remember in any pre-foreclosure negotiation is just
that, Robinson said — that it’s a negotiation.
Lenders often stand to lose money if they take a house back through a full
foreclosure, either through the expense of the foreclosure process itself, or
through the expense of having to sell a house that is no longer worth as much as
its loan, or both, he noted, so they have an interest in keeping their borrowers
in place if at all possible.
Still, the lenders want their money, so it’s important for borrowers to know
what to ask for, and what their options might be.
The options
The options for most stressed borrowers will be a lot brighter if they
contact their lender as soon as they see financial trouble ahead, Robinson said.
Lenders may be willing to negotiate a temporary suspension or reduction in
payments for borrowers who have just lost a job or have suffered some other
temporary setback, Robinson said, even before they have actually missed a
payment. And most lenders have fairly standard and easy-to-use repayment
programs for borrowers who have fallen only a payment or two behind.
Typically in those cases, the lenders will waive late fees and other
penalties if the borrower comes up with a doable plan to, say, add a couple
hundred dollars per month to their future payments to bring the loan current.
It’s important to ask lenders specifically about their repayment plans at
that stage, Robinson said — they won’t always volunteer the fact that they have
one, but most do. And it’s important to take note of exactly who was contacted,
and to get a direct phone number for further contact.
Generally, lenders will be willing to use an off-the-shelf repayment plan if
the missed payments can be repaid within a year, Robinson said. Anything beyond
that — three or four months of missed payments, for example — are likely to
result in the initiation of a formal foreclosure process, and negotiations that
can grow much more complicated.
Depending on the borrower’s creditworthiness and ability to pay, and on the
property’s value, lenders could opt to find a way to reduce the loan’s payments,
either by extending its terms to as long as 40 years or by recasting it to
remove a huge uptick in its adjustable payment schedule, said Catherine
Williams, a vice president for the national nonprofit credit counseling agency
Money Management International.
Again depending on the situation, the lender might opt to forego some of the
lost payments altogether — a process known as forebearance — Williams said. Or
they might agree to add the missed payments to the underlying loan amount, just
to keep the borrower in the house. Williams said.
If none of that is possible, the lender might opt to accept a “short sale” —
the sale of a house for less than its loan value — to avert full foreclosure. Or
they might agree to simply let the borrower sign over their deed and walk away,
leaving the bank to sell the house but, again, averting a formal foreclosure.
As long as full foreclosure is avoided, borrowers might be able to negotiate
with their lender to keep any black marks from appearing on their credit
records, Williams said, although that can be tough to do if a forebearance is
large, or the deed is returned. A full foreclosure can remain on a borrower’s
credit report for up to seven years, causing about as much damage as a
bankruptcy would, Williams said.
Jeff Stenman, foreclosure manager for Bellevue, Wash.-based Northwest Trustee
Services, a company that handles foreclosure actions for a variety of lenders
throughout the Northwest, said his company’s caseload has about tripled since
last year. But lenders are entering into more loss-mitigation deals before their
foreclosures ripen — everything from refinancings to short sales — in an effort
to keep a wave of troubled home buyers from washing a tide of unsold homes onto
their asset sheets.
“I think everybody is trying to adjust to it, to see what they can do about
it,” Stenman said. “Nobody wants to see these things go to sale. That’s for
sure.”
Help
Help is available to guide stressed borrowers through their negotiations, and
more is likely on its way.
Congress appropriated $180 million through NeighborWorks America late last
year to increase the availability of mortgage credit counseling throughout the
country, Snyder said.
NeighborWorks already helps fund the national











888-995-HOPE
hot line run by the nonprofit Homeownership Preservation Foundation. Hot line
counselors can either help callers directly or refer them to local agencies, or
both.
In Deschutes County, the national network refers borrowers to mortgage
counselors at NeighborImpact in Redmond, where they can work in-depth with a
local counselor, NeighborImpact Executive Director Sharon Miller said.
Money Management International also maintains a national hot line and refers
borrowers in Deschutes County to its local arm, Consumer Credit Counseling
Services, for free help, Williams said.
The national network of NeighborWorks-affiliated counselors can help their
clients do everything from creating personal financial statements to help with
bank negotiations to making referrals to social service agencies who can help
deal with underlying problems like health issues, substance abuse, or job loss,
Snyder said.
“They really take charge with the borrowers,” he said.
The aftermath
The rise in local pre-foreclosures is driven by a mix of factors.
Failed investments account for some of it. One investor went on a buying
spree from September 2006 through February 2007, county records show, taking out
mortgages on 17 different properties. He stopped paying on all of them last
July, leaving about $23,305 per month in unpaid mortgage payments in his wake.
Other cases, like the single mother’s home that Helikson auctioned on the
courthouse steps, were driven by a combination of loans that were given out too
generously at the peak of the housing boom’s price spike, a borrower’s job loss,
a health problem, or some other financial setback that caused their payments to
fall behind.
Whatever the case, some houses are coming back to the market.
Thirty-eight Bend-area houses were designated “short sales” on the Central
Oregon Multiple Listing Service Thursday, Duke Warner Realty agent Jane Flood
said, out of a total of about 1,200 listed for sale.
That generally means the homes are listed for sale at asking prices that are
below the lender’s loan amount, Flood said, but that doesn’t mean they are the
only homes that will ultimately sell short.
Often, GoBend Realty broker Terry Denoux said, borrowers will list their
homes while a foreclosure is pending, fishing for the best deal they can find to
pitch to the bank. If an offer comes in that’s higher than the loan amount,
everybody wins.
If not, the borrowers may have to pitch it to the bank as a short-sale
option, which must be weighed and approved by the bank’s loan loss-mitigation
department before a deal can go through. Either way, he said, it may not show up
on the MLS as a potential short sale if the offer price is higher than the loan,
but it may end up becoming a short sale anyway.
For potential buyers, is it worth shopping in the foreclosure bin for
bargains?
Maybe, Denoux said. But maybe not.
Some houses that were bought with 100 percent financing 12 to 18 months ago
may have lost 10 percent of their market value since then, depending on where
they are and what they are, Denoux said, so picking them up at auction at the
lender’s asking price might be a mistake.
Homes sold through the foreclosure process come as-is, so it’s up to a
potential buyer to dig through county records to make sure there are no other
loans or liens that may cloud the title after a purchase, Stenman said. And then
there’s the possibility that a house may come with a disgruntled tenant — the
former owner — still in it. Or its maintenance might not have been the best.
“To a lot of people, the word foreclosure indicates, ‘Oh! Good deal! Fire
sale!’” Denoux said. “And sometimes that’s not the case.”
Still, foreclosures or the threat of foreclosure have become an active
segment of the market. Denoux, who advertises on RealtyTrac.com, a foreclosure
tracking site, figures foreclosure-related activity accounts for about 15
percent to 20 percent of his business this year.
Flood, who contracted with RealtyTrac to send her sales leads last year, said
she dropped that contract this year to concentrate more on relocation business,
even though she still bills herself as a “foreclosure specialist.”
“I felt I knew everything I wanted to know about foreclosures,” Flood said.
“And, you know, some of the people you couldn’t help — it was just depressing.”
David Fisher can be reached at 617-7862 or at
dfisher@bendbulletin.com.