Credit
Establishing Credit
Understanding Your Credit Report
Credit Scoring
Using Credit Cards Responsibly
Debt Collection
Avoiding Credit Scams
___________________________________________________________________________________
Credit and Credit Rating
The decisions you make now about how you manage your finances and handle money and credit can affect your ability to borrow money in the future, as well as the cost of borrowing that money. They also can affect your ability to rent or buy a place to live, get auto or life insurance, or even get a job. The more you know about credit, the better prepared you will be to manage your finances and establish a solid financial foundation.
When you get credit, you are borrowing money from a lender, and you have to pay back that money — usually with interest. You can get credit in many different ways: through a credit card, a personal loan, an educational loan, an automobile loan, or a home mortgage.
It’s important to maintain a good credit record because it can affect how much you pay to borrow money. If you have a good record, it means that you are a good candidate for a loan — based on your history of paying bills, your job history, and your salary — and it will be easier for you to get loans at lower interest rates. That usually translates into lower monthly payments.
If you have a poor credit history, however, it can be a big problem. A poor credit history usually results from making payments late or borrowing too much money, and it can mean two things:
1) that you might have trouble getting a car loan, a credit card, a place to live and, sometimes, a job or
2) that you will pay a lot to get the loans you need.
Establishing Credit
Suppose you never financed a car, a computer, or some other major purchase.
How do you begin to
establish credit?
• Consider applying for a
secured credit card.
It requires you to open and maintain a bank account or other account at a financial institution as security for your line of credit. Your credit line will be a percentage of your deposit, typically from 50 to 100 percent.
Application and processing fees are common for secured credit cards. In addition, secured credit cards usually carry higher interest rates than traditional non-secured cards.
• You might apply for a credit card issued by a local store; local businesses often are more willing than national chains to extend credit to someone with no credit history. Once you establish a pattern of paying these bills on time, major creditors might be more willing to extend credit to you.
• Consider asking someone with an established credit history — perhaps a relative — to co-sign the account if you don’t qualify for credit on your own. The co-signer promises to pay your debts if you don’t. You’ll want to repay any debt promptly so you can build a credit history and apply for credit in the future on your own.
If your application for credit is turned down, the creditor must tell you why. It may be that you haven’t been at your current address or job long enough. Or your income may not be high enough. Different credit card companies have different standards.
But if several companies turn you down, it may indicate that you are not ready for the responsibilities that come with getting credit.
Understanding Your Credit
Report
Your credit report contains information about where you live, how you pay your bills, and whether you’ve been sued, been arrested, or filed for bankruptcy.
Consumer reporting companies collect this information, create a credit report, and then sell it to businesses that use it to evaluate your applications for credit, insurance, employment, or renting a home. A consumer reporting company can report most accurate negative information for seven years and bankruptcy information for 10 years.
You have the right to receive a free copy of your credit report every year. The Fair Credit Reporting Act (FCRA) requires each of the nationwide consumer reporting companies — Equifax, Experian, and TransUnion — to provide you with a free copy of your credit report, if you ask for it, once every 12 months.
You will have to answer some questions to prove that you are who you say you are and to make sure you get the right credit report.
Free credit Reports
To order your free credit report, visit www.annualcreditreport.com , call 1-877-322-8228, or complete the
Annual Credit Report Request Form available at www.ftc.gov/freereports
and mail it to:
Annual Credit Report Request
Service,
P.O. Box 105281
,
Atlanta
,
GA
30348-5281
.
After you receive
your credit report, read it carefully. If you find mistakes in your report, you
should try to correct that information immediately.
• First, tell the consumer reporting company, in writing, what information you think is inaccurate.
Include copies (NOT originals) of documents with your letter to prove your point.
In addition to providing your complete name and address, your letter should clearly identify each item you dispute in your report. Include a statement of the facts, an explanation of why you dispute the information, and your request that it be removed or corrected. You may want to enclose a copy of your report with a circle around the items in question.
• Next, tell the creditor or other information provider, in writing, that you dispute an item. Be sure to include copies (NOT originals) of documents that support your position. Many providers specify an address for disputes. If the provider reports the item to a consumer reporting company, it must include a notice of your dispute.
And if you are correct — that is, if the information in the report is found to be inaccurate — the information provider is not allowed to report it again.
For more information about correcting mistakes in your
credit report, visit www.ftc.gov/credit
and look for How to Dispute Credit Report Errors.
http://www.ftc.gov/bcp/conline/edcams/credit/ycr_free_reports.htm Article on Free Credit Reports
http://www.ftc.gov/opa/2006/03/jointprprivacy.shtm Privacy
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre41.shtm Before You File for Bankruptcy
http://www.ftc.gov/bcp/conline/edcams/freereports/index.html Free Credit Reports
http://www.ftc.gov/bcp/conline/pubs/credit/fdc.shtm Fair Debt Collection
http://www.ftc.gov/bcp/conline/pubs/credit/fdc.shtm Military and Identity Theft
http://www.ftc.gov/bcp/conline/pubs/credit/debt.shtm Debt Management “Must Do List”
http://pdfdownload.bofd.net/pdf2html.php?url=http://www.ftc.gov/bcp/conline/pubs/credit/fcrasummary.pdf Fair Credit Reporting Act
http://pdfdownload.tsone.info/pdf2html.php?url=http://www.ftc.gov/bcp/conline/pubs/credit/idtsummary.pdf Remedying the Effects of Identity Theft
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre21.shtm Disputing Credit Report Errors and Problems
What if you find accounts
that aren’t yours, that you didn’t authorize, or that you didn’t even know
existed?
Refer to the Identity Theft section on page 31 of this guide.
Credit Scoring
Creditors use credit scoring systems to determine if you’re a good risk for a credit card, an auto loan, or a mortgage. Information about you and your credit experiences, such as your bill-paying history, the number and
type of accounts you have, late payments, collection actions, outstanding debt, and how long you’ve had your accounts, is collected from your credit application and your credit report.
Using a statistical program, creditors compare this information to the credit performance of consumers with similar
profiles. A credit scoring system awards points for each factor that helps predict who is most likely to repay a debt.
A total number of points — a credit score — helps predict how creditworthy you are, that is, how likely it is that you will repay a loan and make the payments on time.
How to Improve Your Credit
Score
Credit scoring models are very complicated and often vary among creditors and for different types of credit. If one factor changes, your score may change — but improvement generally depends on how it relates to other factors considered by the model. Only the creditor can explain what might improve your score under the particular model used to evaluate your credit application. Nevertheless, scoring models generally evaluate the following types of information in your credit report:
• whether you paid your bills on time
• your outstanding debt
• how long you have been paying bills
• whether you applied for new credit recently
• the number and types of credit accounts you have
Using Credit Cards
Responsibly
A credit card makes it easy to buy things now and pay for them later. If you’re not careful, you can lose track of how much you’ve spent by the time the bill arrives. And if you don’t pay your entire bill, you’ll probably have to pay finance charges on the unpaid balance.
If you continue to charge
while you have an outstanding balance, your debt will grow.
Before long, your minimum payment will cover only the interest. Not only could it take years to catch up, but you will have paid much more for the items than they originally cost. If you start having trouble repaying your debt, you could harm your credit record.
Debt Collection
If you’ve already established your credit history but are having trouble making your monthly payments — or if you’re being contacted by debt collectors — you might feel overwhelmed.
But there are things
you can do to manage your debt.
1. develop a budget: Make a list of how much money you bring in and how much money you spend on a monthly basis. Start by listing your income from all sources.
Then, list your
“fixed” expenses — those that are the same each month — like mortgage
payments or rent, car payments, and insurance premiums. Next, list the expenses
that change — like entertainment, recreation, and clothing. Writing down all
your expenses, even those that seem insignificant, can help you track your spending
patterns, identify necessary expenses, and figure out priorities. The goal is to make sure you can make ends
meet on the basics like housing, food, health care, insurance, and education.
2. Contact Your
Creditors: Contact your creditors immediately if you’re having trouble
making your payments. Tell them why it’s difficult for you, and try to work out a
modified payment plan that reduces your payments to a level you can manage.
Don’t wait until your accounts have been turned over to a debt collector. At
that point, your creditors have given up on you.
3. dealing with debt
Collectors: The Fair Debt Collection Practices Act is the federal law that
dictates how and when a debt collector may contact you. A debt collector may
not call you before 8 a.m., after 9 p.m., or while you’re at work if the collector
knows that your employer doesn’t approve of the calls. Collectors may not
harass you, lie, or use unfair practices when they try to collect a debt. And
they must stop contacting you if you ask them to in writing. For more information,
visit www.ftc.gov/credit and see Fair Debt Collection.
4. Credit Counseling: If you’re not disciplined enough to create a workable budget and stick to it, if you can’t work out a repayment plan with your creditors, or if you can’t keep track of mounting bills, consider contacting a credit counseling organization.
Reputable credit counseling organizations can advise you on
- managing your money and debts,
- help you develop a budget, and
- offer free educational materials and workshops.
- They should send you free information about the services they provide without requiring you to provide any details about your situation.
- If a firm doesn’t do that, consider
it a warning sign and go elsewhere for help.
For more information, visit www.ftc.gov/credit and see Fiscal
Fitness: Choosing a Credit Counselor.
5. Consolidate Your debt: You may be able to lower your debt payments by consolidating your debt through a second mortgage or a home equity line of credit.
- But remember that these loans require you to use your home as collateral. If you can’t make the payments — or if your payments are late — you could lose your home.
- For more information, visit www.ftc.gov/credit and see Knee Deep in Debt.
Avoiding Credit Scams
If you are having trouble managing your debt or setting up your first account, you might be tempted by offers that guarantee to provide you with a loan, wipe out negative information on your credit report, or consolidate your debts. Before you do business with any company, check it out with your local consumer protection agency or the Better Business Bureau where the company is located.
Some common credit scams involve offers for debt relief, guarantees that you’ll get credit if you pay a fee first, or offers to remove accurate negative information from your credit report.
Offers for Debt Relief
If you are trying to get solvent, be on the alert for advertisements that offer quick fixes like these:
• “Consolidate your bills into one monthly payment without borrowing”
• “STOP credit harassment, foreclosures, repossessions, tax levies and garnishments”
• “Keep your property”
• “Wipe out your debts! Consolidate your bills! How? By using the protection and assistance provided by federal law. For once, let the law work for you!”
These services usually involve filing for bankruptcy relief, which can hurt your credit and cost you attorneys’ fees. If you’re having trouble paying your bills:
• talk with your creditors
• contact a credit counseling service
• consider a second mortgage or home equity line of credit, but remember the risk: if you can’t make the payments, you could lose your home
Advance-Fee Loan Scams
Some scam artists target consumers with bad credit or no credit. In exchange for a fee you pay in advance, they “guarantee” that you will get the credit you want as a credit card or a personal loan. The fee you pay in advance may be as high as several hundred dollars.
The FTC has shut down many of these companies because they didn’t deliver on their promise. Resist the temptation to follow up on an advance-fee loan guarantee; it may be illegal. A legitimate lender never guarantees in advance that you’ll get a loan.
Advance-Fee Loans
Ads for advance-fee loans often appear in the classified ad section of local and national newspapers and magazines. You also may get them in the mail, hear them on the radio, or see them on television.
Keep these tips in mind when you see or hear ads that promise easy credit, regardless of your credit history:
• Don’t pay for the promise of a loan.
It’s illegal for companies doing business by phone in the
U.S.
to promise you a loan and ask you to pay for it before they deliver.
• Ignore any ad — or hang up on any caller — that guarantees a loan in exchange for a fee in advance.
• Legitimate lenders do not “guarantee” that you will get a loan or a credit card before you apply, especially if you have bad credit, a bankruptcy on your credit report, or no credit history.
• Never give out your credit card account number, bank account information, or Social Security number over the telephone unless you are familiar with the company and know why they need your information.
• Don’t make a payment for a loan directly to an individual; no legitimate lender would ask you to do so.
• Don’t use a wire transfer service or send money orders for a loan. You have little recourse if there’s a problem with a wire transaction. Legitimate lenders don’t pressure you to wire funds.
• If you are not absolutely sure who you are dealing with, get the company’s number from the phone book or directory assistance, and call to make sure you’re dealing with the company you think you are. Some scam artists have pretended to be the Better Business Bureau or another legitimate organization, and some even pay people to pretend to be references.
Credit Repair Scams
You see the ads in newspapers, on TV, and on the Internet. You hear them on the radio. You get fliers in the mail. You may even get calls from telemarketers offering credit repair services.
They all make the same claims:
• “Credit problems? No problem!”
• “We can erase your bad credit. 100% guaranteed.”
• “Create a new credit identity — legally.”
• “We can remove bankruptcies, judgments, liens, and bad loans from your credit file forever!”
Don’t believe these statements. They’re just not true. No one can remove accurate negative information from your credit report.
Only time, a conscientious effort, and a plan for repaying your debt will improve your credit report.
For more information on these and other important credit issues, visit www.ftc.gov/credit .
• Conduct a series of workshops and dedicate one session to each of these topics:
- establishing credit,
- understanding your credit report,
- credit scoring,
- using credit cards responsibly,
- debt collection, and
- avoiding credit scams.
• Tell your friends, family, and colleagues about their right to get a free credit report. If they want to learn more, give them a copy of Your Access to Free Credit Reports. You can print it from www.ftc.gov/credit or order free copies by calling 1-877-FTC-HELP or visiting www.ftc.gov/bulkorder .
If you are considering responding to an offer to “repair” your credit, think again. Don’t do business with any company that:
• wants you to pay for credit repair before they provide any services.
• does not tell you your legal rights and what you can do for yourself — for free.
• recommends that you not contact a consumer reporting company directly.
• suggests that you try to invent a “new” credit identity by applying for an Employer Identification Number, and that you use it instead of your Social Security number.
This is common and
illegal.
• advises you to dispute all information in your credit report or take any action that seems illegal, such as creating a new credit identity. If you follow illegal advice and commit fraud, you may be subject to prosecution.
For more information about repairing credit on your own,
visit www.ftc.gov/credit and look for Credit Repair: Self Help May Be Best.
Consumer Alerts
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CREDIT
– FTC REPORTS ON HOW CREDIT WORKS AND YOUR RIGHTS
Want a Free Annual Credit Report? The Only Official Website is
annualcreditreport.com
[PDF version]
To alert consumers that there is only one website providing free annual credit
reports under Federal law: annualcreditreport.com, and to warn consumers about
“imposter” sites.
Bogus July 1 Email Exposed: The Real Deal on Your Credit File
Privacy
[PDF version]
An anonymous email containing false and misleading information about the use of
your personal information has shown up in email in-boxes across the country for
the last several years, leaving many consumers concerned and confused. Here's
the real deal from the Federal Trade Commission.
Fake
Credit Reports: Cashing in on Your Personal Information
[PDF
version]
Learn how to protect yourself from a high-tech scam known as “phishing.” Some
Web sites or unsolicited emails offering credit reports may be using bogus
sites as a way to capture your personal information and sell it to others who
may use it to commit fraud, including identity theft.
Negative Credit Can Squeeze a Job Search
[PDF version]
Shopping for a Mortgage? Your Application May Trigger Competing
Offers
[PDF
version]
Explains how consumers applying for a mortgage may receive competing offers
based on prescreening from information in their credit report. Explains how to
opt out of prescreening, if you choose. 8.5"x 11", 2 pages.
Facts for Consumers
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Building
a Better Credit Report
[PDF
version]
Learn how to legally improve your credit report, how to deal with debt, how to
spot credit-related scams, and more.
Choosing
and Using Credit Cards
[PDF version]
Explains credit card terms, how your balance is computed, and how to shop for
the best deal. Outlines cardholder protections.
Credit
and Divorce
[PDF
version]
Encourages recently divorced consumers, and those contemplating divorce, to
look closely at issues involving credit. Understanding the different kinds of
credit accounts opened during a marriage may help illuminate the potential
benefits – and pitfalls – of each.
Credit
Repair: Self-Help May Be Best
[PDF
version]
Explains how you can improve your credit worthiness and lists legitimate
resources for low or no-cost help.
Credit
Scoring
[PDF version]
Explains the system creditors use to help determine whether to grant you
credit.
The Federal Trade Commission Presents Focus on
Finances: Preparing For Your Future
[PDF
version]
A newspaper supplement to help educate young people about credit, identity
theft, and buying a car.
File
Segregation: New ID Is a Bad IDea
[PDF
version]
Getting Credit: What You Need to Know About Your Credit
[PDF version]
Provides tips on shopping for credit cards, using cards carefully, and keeping
your credit record clean. Also explains credit reports and credit scores, how
to protect your identity, improve your credit record, and what to do if you are
a victim of identity theft.
A good source of information for people learning about credit. Includes a
dedicated Web page for more information -- www.ftc.gov/gettingcredit.
Getting
Credit When You’re Over 62
[PDF
version]
Under the federal Equal Credit Opportunity Act, it’s against the law for a
creditor to deny you credit or terminate existing credit simply because of your
age. Explains your rights and offers tips for applying for and maintaining
credit.
How
to Dispute Credit Report Errors
[PDF
version]
Explains how to dispute and correct inaccurate information in your credit
report. Includes a sample dispute letter.
New
ID? Bad IDea: File Segregation Exposed
[PDF
version]
You're promised a chance to hide unfavorable credit information by establishing
a new credit identity. The problem: "File segregation" is illegal. If
you use it, you could face fines or even a prison sentence.
Prescreened
Offers of Credit and Insurance
[PDF version]
Many companies that solicit new credit card accounts and insurance policies use
prescreening to identify potential customers for the products they offer.
Summary of Your
Rights Under the Fair Credit Reporting Act
[PDF version]
Remedying the Effects of Identity Theft
[PDF version]
Your Access to Free Credit Reports (also in Spanish)
[PDF version]
Educates consumers about their right to a free copy of their credit reports.
The brochure outlines the nine-month roll-out period beginning with the Western
states on December 1, 2004; explains the ordering process by Web, toll-free
telephone number, and postal address; and includes a copy of the standard credit report request form. The brochure also discusses
other consumer rights under the federal Fair Credit Reporting Act (FCRA) and
the Fair and Accurate Credit Transactions Act (FACT Act).
