This article was published on: 02/01/2008
Choose your words and images carefully so
that you don’t inadvertently show bias against protected classes under the Fair
Housing Act.
BY MARCIA L. RUSSELL,
DREI
Today, most complaints involving
fair housing advertising are based on blatant violations of the Fair Housing
Act, such as ads seeking “no children” or “adults only.” However, with the
increased scrutiny of real estate advertising by fair housing organizations,
testers, and individual home seekers, many real estate practitioners are
concerned about being charged with housing bias based on the wording in their
advertisements.
Seemingly harmless
words may trigger a complaint. The key to composing advertising that is in
compliance with the Fair Housing Act is to describe the property, not the
seller, landlord, neighbors, or “appropriate” buyers or
renters.
Creating advertising that is
sensitive to the protected classes under the Fair Housing Act is not as
difficult as it may seem. Simply review the wording in the ad to see if anyone
would feel excluded by what is being said. Keep in mind that if a person
wouldn’t pick up the phone to respond to the ad because of the exclusionary
wording, there could be a complaint.
For example, the term “Christian handyman” in an ad for
rental housing violated Wisconsin law by expressing illegal preferences on the
basis of both sex and religion.
HUD
Advertising Guidelines
The U.S. Department of Housing and Urban Development’s Advertising Guidelines categorize discriminatory advertising into three
groups:
1.
Advertising that contains words,
phrases, symbols, or visual aids that indicate a discriminatory preference or
limitation.
2. Advertising that
selectively uses media, human models, logos, and locations to indicate an
illegal preference or limitation.
3. Various types of
discriminatory advertising practices condemned by the Fair Housing
Act.
Use of Words, Phrases, Symbols, and Visual
Aids
The HUD regulations
prohibit the use of catchwords, phrases, symbols, photographs, and illustrations
that convey dwellings are available or not available to a particular group of
persons because of race, color, religion, sex, handicap, familial status, or
national origin.
The words, phrases,
and symbols in the following list typify those most often used in residential
real estate advertising to convey either overt or tacit discriminatory
preferences or limitations:
Words
descriptive of dwelling, landlord, and tenants, such as: white private home,
colored home, Jewish home, Hispanic residence, adult
building.
Words indicative of race,
color, religion, sex, handicap, familial status, or national
origin.
Selective Use of Advertising Media or
Content
The second general
category of unlawful advertising identified in the HUD regulations involves the
selective use of content or media based on race or other prohibited basis. For
example, the selective use of human models in advertisements may have a
discriminatory impact.
Other
examples of this type of discriminatory advertising include the
following:
- Selective geographic advertisements.
This may involve the strategic placement
of billboards; brochure advertisements distributed within a limited geographic
area by hand or in the mail; advertising in particular geographic coverage
editions of major metropolitan newspapers or in newspapers of limited
circulation that are mainly advertising vehicles for reaching a particular
segment of the community; or displays or announcements available only in
selected sales offices.
- Selective use of equal opportunity slogan or
logo. This may involve placing the equal
opportunity slogan or logo in advertising reaching some geographic areas but not
others, or with respect to some properties but not others.
- Selective use of human
models. This regulation covers selective
advertising based not only on race but on all of the Fair Housing Act’s
prohibited bases of discrimination, including sex, handicap, and familial
status. The regulations require that when human models are used in display
advertising, the models should be clearly definable as reasonably representing
majority and minority groups, both sexes, and, when appropriate, families with
children. In addition, models should portray persons in an equal social setting
and indicate to the general public that the housing is open to all persons,
without regard to race, color, religion, sex, handicap, familial status, or
national origin.
Other Types of
Discriminatory Advertising
The HUD regulations prohibit the practice of refusing to
publish advertisements for the sale or rental of dwellings because of race or
other prohibited bases. Such advertisements may not be subject to different
charges or terms.
According to the
HUD guidelines, all advertising of residential real estate for sale or rent
should contain an equal housing opportunity logotype, statement, or slogan as a
means of educating the home-seeking public that the property is available to all
persons, regardless of race, color, religion, sex, handicap, familial status, or
national origin. The choice of logotype, statement, or slogan will depend on the
type of media used and, in space advertising, on the size of the
advertisement.
Note from the
publisher: This textbook is currently
used across the country in continuing education classes for real estate agents
and mortgage bankers. Please note that this book can be purchased through
RECampus for professional development purposes; however, it cannot be purchased
through RECampus for continuing education credit.